Human-Centered Product Designer
Lonnie Petersheim is a Lead Product Designer simplifying AI solutions for NextGen Healthcare.
Redefining Health Care
I am currently enjoying the challenge of introducing AI into the health clinical ecosystem through new design processes. I’ve recently helped reduced doctor documentation time by 1-2 hours a day, freeing up valuable time for providers to focus on patient interactions and improving care quality.
Work
Patient Charting Experience
Creating an AI-powered charting experience reducing documentation time by 25%, in 2024.
Health Benefits Ecosystem
Improving dental benefits by successfully increasing usage rates by 47%, from 2014-2022.
Product ‘City Plan’
Analyzing over 100+ products and systems to develop a product strategy, in 2020.
Patient Portal
Increasing access to member information while increasing app store ratings by 20%, in 2018.
Explanation of Benefits (EOB)
Revolutionizing the dental EOB product and experience for over 10 million members, in 2019.
Ready to work remotely
Located near Harrisburg, Pennsylvania
Passionate About
Human Needs
Hands-on user research that brings to light insights, understanding, and clarity.
Strategy
Defined goals that ensure we exceed the expected outcomes of the customer.
Visual Details
Products and services that get out of the way and delight the end-user.
A proud husband and father…
I’m a dedicated husband and proud dad, navigating the adventures of raising a spirited daughter and the delightful chaos of a foster son. Between bedtime stories and diaper emergencies, I’ve honed my negotiation skills, though the kids often have the upper hand. Life is full, inspiring, and wonderfully unpredictable, and I wouldn’t trade it for anything.
Currently exploring how AI does and doesn't fit into the design process.
Let's have a conversation.